Last Updated: 22 April 2025

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Privacy Policy

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At My Property Organiser, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or any of our services.

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By accessing or using our site, you agree to this Privacy Policy and consent to our data practices.

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1. Information We Collect

We may collect and process the following types of personal information:

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• Name, email address, contact number

• Billing and shipping addresses

• Company or property-related data

• Details you provide during service bookings or consultations

• Payment and transaction data

• Technical data including browser type, IP address, device type, and usage behaviour via cookies and analytics tools

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2. How We Use Your Information

We use your information for the following purposes:

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• To deliver our products and services

• To manage customer relationships and provide support

• To personalise your experience on our website

• To process payments and send updates

• To refer you to selected third-party service providers, at your request

• To comply with legal obligations and regulatory requirements

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If you purchase a package that includes external services (e.g., mortgage broker, legal services, property reviews, etc.), we will use the data you have provided to connect you with those relevant providers and arrange those services on your behalf.

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3. Our Role as an Intermediary

My Property Organiser operates as a facilitator for property investors. In many cases, we act as a middle agent, coordinating introductions between you (the client) and vetted third-party providers. These may include mortgage brokers, solicitors, interior designers, insurance brokers, company formation services, lettings agents, or other relevant service providers.

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By engaging in any of our packages or services, you agree and understand that:

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• We may share the necessary personal details you provide us (such as your name, contact information, and service requirements) with third-party professionals in order to arrange services for you.

• We do not control how these providers process your data once passed on, and encourage you to review their individual policies.

• We do not guarantee their services but only act as a connector to professionals we have vetted or worked with previously.

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4. Sharing Your Information

We will never sell your information. However, we may share data with trusted third-party partners in the following circumstances:

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• With service providers who help us operate (e.g., website hosting, payment processing)

• With industry professionals involved in delivering your selected package

• When legally required or to enforce our rights

• We ensure that all partners maintain confidentiality and data security to the best of their ability.

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5. Cookies and Analytics

Our site uses cookies to enhance your browsing experience and help us understand how visitors interact with our website. You may choose to disable cookies in your browser, although this may limit certain features.

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6. Your Rights

You have the right to:

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• Access, correct, or request deletion of your personal data

• Withdraw your consent to our processing

• Lodge a complaint with a supervisory authority if you believe your data is being misused

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To exercise any of these rights, contact us at: info@mypropertyorganiser.co.uk

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Terms & Conditions

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1. About Us

My Property Organiser is a private luxury property assistant and organisation service designed to support investors through property-related administration, sourcing, setup, and portfolio tracking.

 

We offer:

• A physical organisation binder (“The Organiser”)

• Online tools for portfolio tracking

• Administrative services for investors including furnishing, tax setup, company formation, utility management, and more

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2. Use of Services

All services and packages must be pre-booked and paid for as per the terms agreed at checkout or via email confirmation. By using our services, you confirm that:

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• You are at least 18 years of age

• You are legally authorised to enter into agreements

• You will provide accurate and up-to-date information

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3. Third-Party Services Disclaimer

If your selected package includes introductions to third-party professionals, you acknowledge and accept that:

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• We are not responsible for the conduct, outcomes, or services provided by any third-party you are introduced to

• Your use of their services is subject to their individual terms and conditions

• We do not offer legal, tax, or financial advice and advise all clients to seek professional consultation

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4. Refund & Returns Policy

Physical Products (e.g., The Organiser Binder):

• All sales are final. We do not offer refunds or returns for any of our physical products, including the organiser binder, unless the item arrives damaged or defective.

Digital and Service-Based Packages:

• Due to the nature of personalised services and digital offerings, all bookings are non-refundable once access has been granted or services have commenced.

Change of Mind Policy:

• We do not offer refunds or exchanges for change-of-mind purchases. Please ensure the package or product suits your needs before confirming payment.

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5. Intellectual Property

All content, including text, images, graphics, videos, logos, and branding displayed on this website are the intellectual property of My Property Organiser and may not be reused or reproduced without our written consent.

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6. Limitation of Liability

My Property Organiser shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site, services, products, or reliance on third-party referrals. Our maximum liability is limited to the amount paid by the user for the respective product or service.

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7. Changes to Our Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

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8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in the UK jurisdiction.

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Contact Us

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For any questions about these policies or your data rights, please contact:

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My Property Organiser
Email: info@mypropertyorganiser.co.uk